Use of this website is governed by our Privacy Statement, which explains how we collect, use, and protect your personal information.

What we collect

• Information you provide (e.g. names, emails) through forms or accounts.
• Automatically collected data: IP address, browser type, device info, OS, geolocation, site behavior.
• Cookies & tracking data (session, persistent, third-party; see our separate Cookie Statement).

Why we collect it

• To manage site functionality, improve user experience, offer personalized content, analyze usage, ensure security, and serve relevant marketing.

Who receives it

• Our internal teams, analytics services, and trusted service providers.

Cookies & tracking

• We use session and persistent cookies. Some are first‑party, others third‑party (e.g. Google Analytics, chat widgets).
• They help us remember preferences and analyze site usage.
• You can manage cookies via your browser or via our cookie settings.

Other identifiable data

• We may log device-identifying information, IP address, browser behavior and geolocation data that alone cannot identify you—but could if combined with other info.

Privacy Statement

Who we are

We are Pilot Tech Limited trading as Trippl, responsible for delivering technology consulting services and solutions. Our physical address is Level 9, 4 Williamson Ave, Ponsonby, Auckland, New Zealand.

What personal information we collect

We collect personal information through:

• Our websites and apps, forms (e.g. signup, contact, support), customer support channels, and third-party integrations.

Why we collect it

• To provide and improve our services, process transactions, manage accounts, communicate updates, detect fraud, comply with legal requirements, and support analytics.

Who receives your data

• We, our service providers, and trusted partners who support our operations (e.g. payment processors, IT providers).

Is it voluntary?

• Generally yes. However, some information may be required to use certain services or comply with legal obligations.

Your rights

• You can request a full copy of our privacy policy at any time.
• You can request access to or correction of your personal information at any time.

For help, contact privacy@trippl.co.

Security Statement

Our commitment to data security and privacy protects you through:

• Strong internal controls: Governance, policies, and compliance frameworks.
• People & culture: Annual training, confidentiality agreements, and defined responsibilities (including a Privacy Officer).
• Modern technology safeguards: Cloud security, encryption (at rest and in transit), access controls, secure-by-design engineering.
• Third-party management: Due diligence, contracts, and audits.
• Continuous improvement: Regular risk assessments, vulnerability testing, monitoring, and external audits.

Reporting Issues

If you believe you’ve found a site security issue, contact us immediately at security@trippl.co.

We acknowledge reports promptly and escalate per our Incident Response Policy.